Billing supercharged. Visible, lean & without extra commission. Easy as.
Your revenue should be yours. Most platforms monetise the most critical part of your business; we decided not to. We connect you to Stripe or GoCardless for secure, reliable collection, and it's all part of your base subscription. No extras, no BS.
Included in every plan. No add-on, no percentage.
Your money goes
straight to you.
Connect your own payment account and you pay your processor directly, at their rate. We never sit in the middle, so there is no place for us to take anything out.
Your own GoCardless or Stripe account
Not a sub-account of ours. The relationship, the rate and the money are yours — which is also why bringing an existing provider across is usually straightforward.
Direct debit and cards
Direct debit is the default for New Zealand and Australian gyms — cheaper and more reliable than card, because bank accounts don’t expire. In New Zealand, Stripe now covers both: direct debit and card payments from a single connection, so there’s no second account to set up or manage.
Failures are flagged, not lost
Most failed payments are timing rather than intent. They surface with a reason attached and can be retried.
Members can see their own billing
Set up, pause, resume and cancel mandates. Members check what they pay in the app, which cuts the “what am I paying for?” emails considerably.
The numbers you need, live
Monthly recurring revenue, active subscriptions, collection rate and payment history — updated in real time, not overnight.
Two fees, and only one of them is real
Your payment processor — Stripe or GoCardless — charges to move the money. That’s unavoidable, and everyone pays it. The second fee is your gym software taking a percentage on top of that, for sitting between you and money that was already yours.
It never arrives as a bill
There is no invoice to question and no line item to cancel. You just see less arrive than your members paid.
It scales with your revenue
A subscription doesn’t. So the better your gym does, the more the arrangement favours them — $12,696 a year at $20,000 a month, from a product advertised at nothing.
And it’s charged on revenue, not profit
A gym running a 15% margin and paying 4.99% of revenue is handing over 33% of its profit.
| Platform | Subscription | Their cut | A year of it |
|---|---|---|---|
 PATORunner, all in | $249 | Nothing | $0 |
 GymMasterFlat fee, on top of your processor | $129–299/mo | NZ$0.50 per payment | $1,200 |
 PushPressFree plan, in USD | $0 | 4.99% + $0.30 | $12,696 |
Paying more does not buy the percentage away. PushPress’s Max plan is US$229/month and still takes 2.75% + $0.30 — $7,320 a year on this gym.
Your shop, too
Sell products and plans alongside memberships: catalogue, images, inventory, orders, refunds and fulfilment. Members buy in the app.
On the same account as your memberships
One place your money arrives, one set of records at the end of the month.
A $29/month add-on
On any plan. Add it when you start selling, drop it if you stop.
Questions gym owners ask
No. You pay your processor their rate; we take nothing.
Direct debit and card. Direct debit is the default in New Zealand and Australia.
It’s flagged and can be retried. Most failures are timing rather than intent.
You connect your own account, so in most cases yes.
Yes, from the dashboard.
Keep what your members actually pay you
14 days, everything switched on. No card, no contract. Member billing is included in every plan — not an add-on, not a higher tier, and no percentage.
- 14 days, everything on
- No card required
- Cancel any time
PATOPass
